Details

Salary and Benefits

MVR 8,000 - MVR 10,000

Job Description

Skills & Qualification

 

• Minimum 3 years work experience in the sales & reservations of the hotel industry
• Basic customer service, communications and interpersonal skills
• Ability to work under pressure and for long unscheduled hours
• Relevant educational certificates
• Diploma or higher level of qualification in travel, tourism, hospitality industry
• Pleasant personality meticulous, detailed, well‐organized, able to multitask and able to work independently to meet company requirement.
• Fluent in spoken and written English & additional language can be an advantage
• Experience in any channel managing software
• Experience in any hotel management software

 

 

Job Description

 

• Replying to emails & phone calls regarding any queries of making bookings with Hotel & Hotel rates
• Making Hotel reservations & updating & informing the Hotel of Guest requirements and needs
• Ensuring guest Arrival/ Departure schedules are updated on time
• Daily monitoring of all the OTA’s (Online Travel Agents)
• Organizing Sales Visits
• Able to make reservation booking of Hotel with OTA’s
• Establishing New business clients/agents
• Maintaining accurate records
• Attending trade exhibitions, conference and meetings
• Aiming to achieve monthly or annual targets
• Prepares reports by collecting, analyzing and summarizing information
• Build and promote strong, long lasting customer relationships by partnering with them and understand their needs
• Provides information by collecting, analyzing, and summarizing data and trends.
• Protects organization's value by keeping information confidential.
• Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.

Requirements and Qualifications

Minimum Experience

1 Year

Minimum Qualification

Associate Degree

Documents to Submit

Documents

• CV
• ID COPY
• POLICE REPORT
• EDUCATIONAL CERTIFICATES
• REFERENCE LETTERS

Other Information

Industries

• Guest house (for locals only)
• Tourist resort
• Tourist hotel
• Tourist Guest House
• Tourist Vessel

Occupations

• Officer, reservation
• Reservations Agent
• Reservation assistant

Employment Type

• Full-Time

Skills Required

• Email
• Email Marketing and Automation
• Interpersonal communication
• Interpersonal skills
• Presentation skills
• Record keeping
• Sales
• Writing Emails and Letters