Jobs

Salary
MVR 6,500
Employment Type
Full-Time
Vacancies
1
Island
Adh. Maafushivaru

Details

Salary and Benefits
MVR 6,500
Job Description

 

  1. Good knowledge in handling guest requests. 
  2. Good knowledge of Housekeeping operations.
  3. Responsible for Departmental keys and guest room master cards.
  4. Responsible for all calls coming to the Desk and to convey the right message to the right person.
  5. Maintaining records related to day to day operations of Housekeeping.
  6. Follow up with concerned departments in case of guest requests/ complaints.
  7. Updating the Housekeeping data board with information like VIP in-house, Today's occupancy Percentage, arrivals, departures, to do list, rooms for super cleaning etc.
  8. Understanding of the property management soft wares ( Eg: Opera, etc. )
  9. Allocate work for each staff according to point system / work load for the day.
  10. Established good telephone etiquette.
  11. Make the relevant room status changes on the software as per the instruction given by Supervisors.
  12. Prepare the room discrepancy list for the Front office.
  13. Prepare the VIP amenities list.
  14. Prepare the Mini-bar consumption list.
  15. Post mini bar and laundry charges to the respective guest folios.
  16. Prepare monthly sales report for Minibar, Laundry, dry cleaning and any other miscellaneous sales.
  17. Prepare the missing / broken item register.
  18. Handle the lost and found procedures and all enquiry.
  19. Maintaining the “I need it now” cupboard.
  20. Changing the room status from Vacant dirty to vacant clean and changing the room status as per requirement.
  21. Coordinate  with Engineering / Maintenance department any room maintenance issues.

Requirements and Qualifications

Minimum Experience
3 Years
Minimum Qualification
Ordinary Level (OLevel)

Other Information

Industries
  • Tourist resort
Employment Type
  • Full-Time
Published Date
7 March 2021
Expiry Date
7 April 2021