Jobs
Details
- Salary and Benefits
- MVR 6,500
- Job Description
-
- Good knowledge in handling guest requests.
- Good knowledge of Housekeeping operations.
- Responsible for Departmental keys and guest room master cards.
- Responsible for all calls coming to the Desk and to convey the right message to the right person.
- Maintaining records related to day to day operations of Housekeeping.
- Follow up with concerned departments in case of guest requests/ complaints.
- Updating the Housekeeping data board with information like VIP in-house, Today's occupancy Percentage, arrivals, departures, to do list, rooms for super cleaning etc.
- Understanding of the property management soft wares ( Eg: Opera, etc. )
- Allocate work for each staff according to point system / work load for the day.
- Established good telephone etiquette.
- Make the relevant room status changes on the software as per the instruction given by Supervisors.
- Prepare the room discrepancy list for the Front office.
- Prepare the VIP amenities list.
- Prepare the Mini-bar consumption list.
- Post mini bar and laundry charges to the respective guest folios.
- Prepare monthly sales report for Minibar, Laundry, dry cleaning and any other miscellaneous sales.
- Prepare the missing / broken item register.
- Handle the lost and found procedures and all enquiry.
- Maintaining the “I need it now” cupboard.
- Changing the room status from Vacant dirty to vacant clean and changing the room status as per requirement.
- Coordinate with Engineering / Maintenance department any room maintenance issues.
Requirements and Qualifications
- Minimum Experience
- 3 Years
- Minimum Qualification
- Ordinary Level (OLevel)
Other Information
- Industries
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- Tourist resort
- Employment Type
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- Full-Time
Job Listing Expired
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