Details

Salary and Benefits

MVR 9,514
Health Insurance
Air ticket to the nearest airport to the island

Job Description

JOB VACANCY

 

Universal is looking for an energetic and enthusiastic individual with positive attitude to be part of our Emirates PSA/CSA as;

 

Job Title:              Customer Sales & Services Agent

 

No of Vacancy:   2 POSITION  

 

Department:        Emirates PSA/CSA                                

 

Qualifications:     Diploma in Ticketing and Reservations (should be fluent in spoken / writing English) Minimum 1 year experience in customer services. Good interpersonal skills with strong ability of a team player, attention to details, familiar with Microsoft Office and able to work long and odd hours.

 

KEY DUTIES / RESPONSIBILITIES

 

• Ensure the highest standard of customer service is provided to Emirates customers
• Issuing Emirates tickets to customers ensuring that all necessary airline rules and regulations are incorporated and that the customer request is met in order to provide them with excellent service.
• Support Travel Agents and all customers by assisting them with their general enquiries.
• Keep abreast of Emirates Group news and updates to ensure relevant professional and company standards are maintained.
• Ensure that all necessary ticket related documentation is filled, time tables updated, brochures, sale and promotional material is properly displayed providing various options to the customer which will assist in increasing sales.

 

Salary Package: USD 617.00 (Inclusive of all Allowances)

 

Application Deadline: 15th December 2020 before 1730hrs (Only short-listed candidates will be notified.)

 

Supporting Documents includes:

                                                                                                                                                                                              

                Application Letter

                CV / Passport Size Photograph / ID card copy

                Educational Certificates, including results sheet

                Experience letters / Police Report

 

Please send us your application along with supporting documents to;

 

Human Resources Manager

Universal Enterprises Pte Ltd,

39 Orchid Magu, PO Box 2015, Malé 20-02, Republic of Maldives
Tel: 3332293, Fax: (960) 3332276,

Email: [email protected]

Requirements and Qualifications

Minimum Experience

1 Year

Minimum Qualification

Associate Degree

Documents to Submit

Documents

• Application Letter
• CV / Passport Size Photograph / ID card copy
• Educational Certificates, including results sheet
• Experience letters / Police Report

Other Information

Industries

• Air transport services
• Tourist resort
• Tourist hotel
• Tour operator and travel agency service provider
• Domestic air transport provider

Employment Type

• Full-Time

Skills Required

• Agile
• Effective teamwork
• Initiative
• Interpersonal skills
• Office suites (MS Office, G-Suite, iWork)
• Sales
• Sales Technical Skills
• Scheduling
• STEM Skills
• Teamwork
• Teamwork/Collaboration
• Travel Planning
• Web (HTML, CSS, CMSs, SEO, etc.)